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Customer Testimonials

Please find below some of our most recent testimonials, if you have any thoughts you would like to share with us, please complete our online enquiry form.

Mon, 20 Jun 2022

On behalf of the 12th Deal Scout Group can I thank you and Bayliss Coaches for making our trip so great. The coach and driver were impeccably turned out , the coach arrived  at Deal Pier with plenty of time to spare before we had to leave. The driver gave us impeccable service, a great credit to the company.  It was lovely, on a hot day, to travel in air conditioned comfort.

Once again, many thanks from the 12th Deal Scout Group

Kind regards

Jim Wheeler   Group Scout Leader

Jim Wheeler
12th Deal Scout Group

Sat, 18 Jan 2020

Hi Kirsty,

I never sent a message in December to say a big thank you for the service that James your driver gave us so helpful and polite. 

And today the trip to the postal museum, driver Holly. Such a smooth driver and again so helpful and polite. 

Overal such a good service and for Clive to ring you at short notice and supply a Coach for today said it all.

Excellent service and hope to be able to continue to have your service in the future. 


Julie Danch 


Julie Danch
CSSC Trips

Fri, 22 Mar 2019

Dear Alistair,

I would like to say a massive thank you for providing the coaches for the Dover District Youth Conference 2019.  The young people and teachers were transported safely, efficiently and professionally from school to the venue. The whole service you have provided to us was outstanding, efficient and understood, so I would like to thank you for this also.

Well done, we all had a really good day!

Kindest Regards, 

Stacey Clark

Dover District Council

Stacey Clark
Dover District Council

Tue, 13 Nov 2018

Dear Bayliss Executive Travel,

James was a fantastic coach driver who made our journey very pleasant. 

The coach was incredibly comfortable.

Thank you,

Riverview Primary School

Riverview Primary School
PGL Travel Ltd.

Mon, 29 Oct 2018

Dear Alistair,

I would just like to take this opportunity to thank you, Bayliss Travel and Paul the driver for allowing us the use of the Sheffield United team bus for our Respect Team of the Month winners, AFC Dronfield, to  transport them to and from Tuesday’s fixture.  This was an amazing experience for the team and everyone involved on the night. Rewards like this really help to drive the message across that showing Respect and positive behaviours and attitudes in football really do pay off.

The team had an amazing night and all have said that the whole night is something that they will never forget, so once again from myself and behalf of Sheffield & Hallamshire County FA, thank you for allowing  AFC Dronfield the opportunity of a ‘money can’t buy’ experience. 

Kind Regards

Sarah Pridmore

Sheffield & Hallamshire County FA

Sarah Pridmore
Sheffield FA

Tue, 04 Sep 2018

To all that this may concern,

I would like to pass my thanks on to all who made this trip possible. 

From start to finish the trip was easy to book, pay and contact someone if need be. Staff were friendly and helpful but special thanks goes to our driver Jamie. From the moment we got on the coach we felt looked after and any questions we had were answered and we were reassured. The driver was a very careful and considerate driver and at all times we felt comfortable in his care. 

We were constantly informed of what was happening, where to meet and when. Check in and getting into the park was so simple. 

Please pass on all our thanks to the driver Jamie and your staff who gave us an excellent unforgettable few days away.

Thank you. We will definitely be booking something again with you really soon.

Kerry Bailey and family 

K. Bailey

Mon, 11 Jun 2018

Dear Bayliss Executive Travel,

We have just returned from a week long holiday to Austria and wanted to let you know what a fantastic time we had!

Our driver James was excellent, nothing was too much trouble for him and he looked after our entire group from the moment we boarded.

The hotel in Mayrhofen was so good, they made sure our rooming requests were met and we had a truly pleasant stay.

All of the excursions were well organised and we managed to see so much throughout our trip including river cruises, castles and cable cars.

It was such a good break for us both and we look forward to travelling with you again in the future, in fact we are already looking to book another trip!

Thank you again,

Mr & Mrs Kemp

Mr & Mrs Kemp

Tue, 01 May 2018

Dear all at Bayliss Executive Travel,

We have just returned from a wonderful trip to Rotterdam with our driver Rob and I wanted to share how much we enjoyed ourselves.

Please can you say a huge thank you to Rob, who went above and beyond his duties to ensure we had a smooth journey and got the most out of our long weekend. He was truly brilliant!

Our hotel was beautiful, the SS Rotterdam Floating Hotel! The cabin style rooms were all in original decor but with everything we may need, as was the ship itself. The food was delicious too.

This was my first coach holiday so I didn't really know what to expect but was pleasantly surprised with it, the itinerary appealed to all ages and everything we needed was catered for.

Thank you again to Bayliss Executive Travel, a great trip and I look forward to my next one.


Karan Scrivener

Mrs Karan Scrivener

Mon, 11 Dec 2017


Please see the positive feedback that we have received recently for your driver/s 

I hope that you have a Merry Christmas and wonderful New Year

Kind regards


Our coach driver was fabulous! He was so kind and helpful and made our trip fantastic. 

We would like him to be our coach driver again next year.

Riverview Primary School

PGL Travel Ltd

Wed, 29 Nov 2017


I've recently returned from a weekend away to Chartwell in Derby, the driver Martin and his wife Carole were a great asset to Bayliss and went over and above their duty to ensure we all had a good time they were brilliant and my three friends and myself will be delighted to travel with them again.

Regards, Angie Best.

Angie Best

Sun, 26 Nov 2017

Good Evening

I am not sure if this will get through to the right person but I would
appreciate it if this message could be passed on to James, our recent driver
who took 26 students and 4 staff from Brompton Academy, in Gillingham Kent,
to Disney Land Paris.

We were picked up very efficiently and effectively on Sunday morning where
we began our journey to Disney Land. Brompton have run this same business
trip to Disney Land for about 5 years now, as well as many others throughout
they Years. The staff that travelled to Disney have collectively been on
several trips over the years gone by, and I can confidently say we haven't
had a better journey, than our recent to Disney Land in a long long time!

Our driver James was helpful, talkative, polite, very professional and most
importantly made our journey very enjoyable. James added that extra touch to
our trip and our experience was enhanced by the ease of the journey, which
you can imagine is a big part of the planning.

On behalf of the staff and students who attended the trip I would like to
thank James for making our school trip complete. We would be very happy to
work with Bayliss Travel again in the future.

Kindest Regards

Ryan Filtness

Brompton Academy

Ryan Filtness
Brompton Academy

Tue, 14 Nov 2017

To All the Team at Bayliss,

Thank you so much for the trip on Saturday, it was AMAZING!

I was stunned that Trevor had arranged for me to lay my wreath during the actual service on Saturday, it is an experience that I will never forget.  We all had a great time and I would also like to thank the office staff who have been so helpful and reassuring in meeting my needs, our coach seats were perfect and the drivers were lovely sorting out my mobility scooter whenever needed. 

I would have no hesitation in recommending Bayliss.

Thank you again

Jan Hubble

Mrs Jan Hubble

Fri, 18 Aug 2017

Yet another excellent trip by Bayliss Executive Travel with Karen and Darren. Good organisation and great driving. Two boats were hired for our rather large party making it more comfortable and less crushed for all.

I look forward to the trip to see "The Lion King" in London next Wednesday.

Kind Regards,

Joy Ford

Mrs Joy Ford

Mon, 19 Jun 2017

Dear Simone


Patsy and I would just like to pass on our thanks to Karen and Darren for our wonderful day out in Le Touquet yesterday.


We dare say Karen and Darren will tell you all about our journey through Calais port yesterday afternoon but we would like to let you know that you have in Karen a member of your team to be proud of. As soon as she saw that the delays in checking our passports could jeopardise our ferry crossing she arranged for us to be fast tracked through. How her charms didn't win the heart of the jobs worths frenchman responsible for loading the vehicles onto the ferry we will never know as we did get there in time, mais c'est La France. And, from that point on Karen and Darren had to work so hard negotiating with P&O loading staff.


Anyway, no harm done, it didn't spoil our wonderful day out in Le Touquet with our preferred coach operator with their highly professional team.


Patsy and I will be back on the 2nd July for our trip to Bruges.


Kind regards



Jacqueline Saffery

Mon, 12 Jun 2017

To Whom It May Concern,

REF: Wedding trip in Bruges

May I please introduce myself as Dean Cox, a family member on the recent trip to Bruges for the wedding of Billy Lee & Nicole King (my niece).

The father of the bride, Martin King, is my cousin. Martin and his wife Caroline organised the whole trip.

Now may I thank you and your company for supplying the driver, Dave (so sorry surname unknown). He was an excellent driver / guide on the trip.

He went above & beyond the call of his duty to provide an excellent service / shuttle runs between the wedding venue and the hotels.

His polite and courteous manner is an asset to your company. Please pass on my thanks on behalf of us all via this email to Dave,

Once again may I congratulate your company on providing such an outstanding service.

Kind Regards,

Dean Cox

Dean Cox

Tue, 16 May 2017

Dear Robert,

This is just a short note to thank you for organising our recent transfers to and from Heathrow. 

Also, we did not want to let the opportunity pass without complimenting the service that your company provided to us, in particular your driver (Derek), who was the ultimate professional.  He was courteous and friendly and his driving skills allowed us to be totally comfortable and relaxed at all times.  He certainly is an excellent ambassador for your company.

All too often we are quick to complain about services received and not so prompt to compliment a great service when it is received, so this is the reason for writing to you.  We will have no hesitation in using your company in the future for any similar requirements we may have and will also take great pleasure in recommending you to our friends and family.

Again many thanks to all in Bayliss.

Susan & Freddie Middleton

Thu, 27 Apr 2017

A fantastic day. Thanks for large coach!!!!

All had a great time. Thanks to Darren excellent driver and what can I say about Karen.

Pic attached says it all, very helpful represents the company, great asset to Bayliss. 

Please pass my thanks to both. 

Very many thanks for all your help in making it a great day for us all.



Mr S Mockett
Pfizer Retirement Fellowship

Sat, 08 Oct 2016

We wanted to say thank you for our wonderful holiday to Austria.

Trish our on-board hostess was brilliant, good fun and very professional. Nothing was too much trouble. Really made everyone feel part of the group and spent time with us all.

As for our driver James, he was simply excellent! As a retired driver of buses, James ensured we always felt safe and comfortable at all times. He handled everything and anything that was thrown at him. Professional in both his appearance and attitude to driving.

The hotel was also faultless, if you add it back in your brochure for 2018 we will definitely be booking again!

Many thanks,

Roy & Sally May

Roy & Sally May

Sat, 01 Oct 2016

A Thanks.

Our appreciation to Bayliss, and your most charming and personable drivers for making our return trip to Gatwick (with daughter and her baby plus all cases + car seat and push chair) so painless. We were most impressed with your great service and helpful staff.

Having run businesses over the years, great people are a real asset, and wanted to tell you in an appropriate comment that your service was great. I sincerely hope that others know what a superb business Bayliss is. My respect to Mr Bayliss and his staff.

Thank you,

Keith & Pauline Yea

Mr K Yea

Fri, 02 Sep 2016

Alistair thanks for yesterday

James our driver was top class very courteous good company and a good lad, the lass who helped us on the phone was also very helpful and efficient.

Thanks again

Steve Murphy

Thu, 07 Jul 2016

Hi Alistair,

I just wanted to say how amazed I am at your efficiency, staff , quality of coaches , timings etc . We had our trip today and because of all of the mentioned it went really well. Please thank Adam for his smooth journey and I have passed on your details to the other schools within the trust to use in future.

Mrs Bland
Lansdowne Primary School

Wed, 25 May 2016

Dear Simone and Alistair

I wanted to drop you a line to say thankyou to Bayliss Travel and especially to Terry for assisting us with our RAM Roadshow last week.

he coach was great quality and Terry could not have been more helpful and always punctual . It was a pleasure to work with him.

I hope that we can work with you again in the future.

Judy Till

Thu, 19 May 2016

Thank you once again for your wonderful service for our trip to London yesterday. Please pass on our special thanks to driver Geoff who was wonderful!

Michelle Bowles
Deal Parochial School

Thu, 19 Nov 2015

Dear Sir/Madam,

I am writing to say thank you for our recent trip to Paris.  As you will be aware, it did not go completely to plan and we had to return two days early due to the terror attack on the city centre.

Our driver, Martin, could not have been any more understanding.  Right from the minute he picked the students up from school he was friendly and courteous and he was very knowledgeable about the trip and the situation.

I have been on many school trips with different coach companies, and Martin is by far the best driver I have had.

Please pass on my thanks to Martin – his professionalism was very much appreciated.  We do hope to rearrange this trip when things in France are more stable and would be very pleased to have Martin as out driver again.

Mrs B Cross-Lees
Director of Learning, Modern Foreign Languages - The Folkestone School for Girls

Wed, 18 Nov 2015

Just to say many thanks for once again providing us with a superb driver for the trip to Thursford. Terry was very polite, helpful and fitted in with the rest of us, a real credit to you Alistair.

Colin Coulson

Sat, 14 Nov 2015

Dear Bayliss Executive Travel,

I am writing to say what a wonderful day my husband and I had on the Armistice Day Tour, 11th November.The coach was clean and comfortable. The crew were superb, they were friendly, courteous and very helpful. The crew seemed to have a good rapport with each other.

Please thank everyone concerned with the trip.

Mrs P Upton

Wed, 21 Oct 2015

We were extremely pleased with the coach and with our driver Terry. Please pass on our thanks to Bayliss Travel for the excellent service we received.

Thank you very much.

Susan Hay
Customer Services and Administration Manager (Overseas) - PGL Travel Ltd.

Thu, 15 Oct 2015

Hi Alistair

We would like to say thank you for your very efficient and friendly service provided by yourselves and drivers!  All of your assistance was greatly appreciated, thank you!

Louise Cox
Operations Assistant - The Railway Touring Company

Tue, 24 Feb 2015

Dear Alistair,

I just wanted to drop you a line to say a huge thank you to your team who took us on our recent school ski trip, February 2015.

Darren and Dave were utterly amazing for the entire trip.  They were professional, good humoured, patient and incredibly kind.  They made our trip!  

I cannot think of two other drivers I would want to go on a trip with.  I will certainly request them for any future trips.
My only regret is that your company is not more local to Cambridge otherwise we would book with you for all our visits, trips and events.

I cannot recommend Darren, Dave and your whole company enough.

Sincere thanks and best wishes

Donna Young
Assistant Head - Chesterton Community College

Thu, 13 Nov 2014

I would like to say a big thank you for an excellent day ending in Ypres in the eveningall 4 of us enjoyed our time with many reflective moments.This day was made all the better by the excellent driving of Darren who made things go smoothly, and also Trevor the very knowledgeable guide.

We will certainly be looking at further trips with Bayliss.

Thank you

Wendy Bowman

Sat, 01 Nov 2014

To Alistair.

Would like to say thank you for the service we received on our recent delivery to and pick up from Gatwick airport.The drivers both ways, Alan and Ben were courteous, cheerful and helpful with our luggage.

We will be more than happy to recommend your company to others.

Thanks again.

Mary Evans

Thu, 02 Aug 2012

Thank you for once again providing excellent service, a lovely comfortable coach and a superb driver for our holiday in Norfolk. Colin, like all your drivers are a credit to your company and a real pleasure to deal with. We took the sunshine with us and to be honest it did get a little too warm, but everyone had a great holiday and Royalty thrown in as well. Everyone remarked how safe they felt with Colin at the wheel especially my Wife Dot who acted as his Courier, and those that normally suffer with travel sickness felt no effects of it at all.

Colin Coulson
Eastry Horticultural Society

Wed, 25 Jul 2012

Just a quick note to thank you and your driver Mark for excellent service getting us there at just the right time despite the early evening traffic. We had a great time at the Superstar semi-finals and everybody commented on how nice the coach was. We will certainly be back in touch with you for future trips.

Kevin Simpson
On behalf of MOS (Margate Operatic Society)

Sat, 07 Jul 2012

I just wanted to drop a short line to say an enormous thank you to the Bayliss team and to Rob in particular for our smooth and successful trip to Birmingham over the last couple of days. Your coach was amazing, Rob’s professionalism and manner was fantastic, and his flexibility and willingness to please was immensely helpful. What was also brilliant was the way which Rob became part of our team – we were performing at a National Music Festival/contest and he really got on board with the excitement and fun of it, mucking in and getting caught up in the buzz of the festival, but remaining professional and courteous throughout.

Michael Yeoman
Director of Music - Dover Christ Church Academy

Fri, 18 May 2012

Please accept our thanks for arranging the coach trip home in light of the cancelation of our flight yesterday (Monday) from Paris to Leeds. The coach and its team of drivers were absolutely first rate, as was the coach we travelled in. The drivers did all they could supporting everyone travelling on the bus, shearing relevant journey information and channels tunnel procedures, more importantly keeping a long journey upbeat.

Our thanks also to jet 2 for speedily addressing with a positive solution to the situation, please except our thanks to both companies for your help in getting us back to Leeds quickly and safely 

Thanks from myself and my wife

Steve Wilson

Fri, 16 Mar 2012

A very big "Thank You" for the excellent service that we received from your Company and from your drivers on our recent return trip from Sandwich to Gatwick Airport.

Your drivers were fantastic, extremely safe drivers, punctual, pleasant. professional and very helpful. The entire family had a great holiday in Mexico but of course it was helped by the lack of concern or worry over our transport. We would not hesitate to recommend you or to use you again ourselves.

C & R George

Sun, 17 Jul 2011
gary_player.jpgOpen Golf 2011 at Royal St. George's

Bayliss Executive Travel were responsible for looking after Mr Gary Player and guests at the Open Golf 2011 at Royal St. George's, Sandwich Kent.

Alistair, thank you very much, everything has been fantastic and Rob has been an absolute gem and professional to work with.

Debbie Longenecker
Director of Administration - Gary Player Group Inc.

Wed, 06 Jul 2011

Just to say how much we enjoyed our day out at Wisley last week, wel looked after by your drive, Colin (No. 1)

Colin Coulson
Eastry Horticultural Society

Mon, 27 Jun 2011

I just wanted to drop you a line to say thank you for helping me at such short notice with this group. I’ve received reports back that the vehicle was lovely and the driver was excellent, so please pass on my warmest regards!

I hope to work with you again in the future.

Amanda Brace
STITA Tours / Pathfinders

Wed, 15 Jun 2011

I just wanted to drop you a line to say thanks again for providing our excellent service for the Western Heights Open Weekend at very very short notice !! 

Please also pass our thanks onto your drivers as they did a great service for us.  We added thanks to Bayliss into our press releases and a few places online so hopefully you will get a mention

Paul Wells - Western Heights Preservation Society

Wed, 20 Oct 2010
Thank you for what turned out to be an excellent day yesterday.  Absolutely every aspect of your coaching arrangements went perfectly.  The bus turned up exactly on time (15 minutes prior to departure as promised) and Colin - our driver - could not have been more supportive.  
The parents who turned out at 6.00am to see their children off on a very long days event were impressed and grateful to see the quality of the coach - so much more professional than others we have come across in the past.  
What could have been a very long journey (both ways including the M25 at rush hour) turned out to be so relaxing and comfortable for all concerned that the day was a total success.
I am copying colleagues into this note and will be circulating your details generally in the school. I am sure that you will be hearing from others who need to book transport and are looking for great quality service will be contacting you.
Thank you again.

Bill Butler
Sandwich Technology School

Tue, 18 May 2010

We wish to express our thanks and appreciation to your 2 drivers that drove to Charles de Gaulle airport, Paris on Monday 17th May on behalf of Jet and transported us to Leeds Bradford Airport.

They were professional throughout - safe driving, minimum stops to get us to our destination quickly nothing was too much trouble "Well Done to your company"

The Washingtons

Tue, 09 Jun 2009

"Just wanted to pass on a thank you to John, the driver we had for the weekend.  Thank you for taking us all the way to Birmingham and getting us back again.  John was a fab driver and so polite. I will be keeping your details for the future."

Sarah M

Sun, 17 May 2009
legerholidays.jpg"Over the last 5 years Alistair Bayliss has provided an professional service on behalf of Leger Holidays wherever he has worked. When Alistair decided to start up on his own, we had no hesitation in continuing our working relationship with him. 

The drivers, cars minibuses are impeccable and reliable. We pride ourselves in offering quality affordable coach holidays and Bayliss Travel sits perfectly with this concept."

Ricard Oxspring
Customer Operations Manager - Leger Holidays

Sat, 16 May 2009

consorttravel.jpgHaving worked for a few seasons with Bayliss Executive Travel, I have always found their service and vehicles to be totally reliable, professional and 1st class. Their approach to business is one that i expect for our clients and are often given a service that exceeds our expectations.

Jane Coleman
Operations - Consort Travel

Fri, 15 May 2009

travelsphere.jpgTravelsphere Transport Services have an excellent working relationship with Bayliss Executive Travel. On many ocassions Mr Bayliss has come to our rescue, at short notice and with no fuss! I have no hesitation in recomending Bayliss Executive Travel as a thoroughly professional and reliable company.

Simon Porter
Travelsphere Holidays

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